COLLECTION OF PERSONAL INFORMATION

WHO IS COLLECTING MY INFORMATION?

When you are on the Sight & Sound website and are asked for personal information, you are sharing that information for use by Sight & Sound alone. We never sell your personal information to third parties. At times, we may choose to share some of your purchasing data in aggregate with authorized service providers to help us analyze customer trends. Information shared could include order number or customer number. We never share personal information or credit card payment information.

WHY DOES SIGHT & SOUND NEED THIS INFORMATION?

We may use the information collected to contact you by SMS text and/or phone if we need to communicate important information about your reservation, share updates about our shows, or provide additional customer support. We will also ask you if we can use your personal information to send you marketing emails about shows, promotions, and special events. This is entirely optional. 

WHAT OTHER INFORMATION IS COLLECTED?

By using this website and opting into cookies your anonymized information in aggregate will be collected and be analyzed by select marketing platforms, see cookie section below. 

If you choose to interact with our call center, audio recordings of your interaction and phone number will be kept for quality assurance and log purposes only for up to two years. If you choose to respond to our optional after show survey, we anonymize this data and use it to help us improve our products and services. If you optionally provide us with a follow up contact email, our system will store this information. We also retain application's information who have applied for jobs with us for possible future employment consideration. If you choose to apply for employment at Sight & Sound, we will retain applicant information for possible future consideration. 

Our servers will record the numerical Internet protocol (IP) address of the computer you are using, the browser software you use and your operating system, the date and time you access our site, and the Internet address of the website from which you linked directly to our site. Each client transaction with the Sight & Sound web server is also logged. Our servers record standard transactional information, such as the transaction date and time, size and type of web object retrieved by the client, and the duration of the transaction. Uses of this information includes measuring the number of guests to different sections of the site, diagnosing and correcting system errors, and improvement of the site, among other uses.

WILL SIGHT & SOUND SHARE MY INFORMATION?

Sight & Sound analyzes website traffic and communicates with customers using authorized third-party marketing platforms. We will not disclose any of your personal data to a third party for any other purpose unless required by law.

If we are required by law to disclose the information that you submitted, we will attempt to provide you with notice that a request for your information has been made within a reasonable time in order to give you an opportunity to object to the disclosure, unless prohibited by law. We will attempt to provide this notice via e-mail or by postal mail. If you do not challenge the disclosure request within five business days of receipt, we may be legally required to turn over your information.

WHAT IS A COOKIE?

A Cookie is an alphanumeric online identifier that is set on your computer, tablet or mobile device when you browse this website. It enables us to gather certain information about you and how you use the website. In doing so, we can improve the Website’s performance and remember your website preferences/settings.

WHY DO WE USE COOKIES?

Our site uses two types of cookies - Essential Cookies and Profiling Cookies. Each cookie is either set by us or a third party we have chosen to work with. Each cookie is limited to your browsing session, and disappears when you leave our page or close your web browser, or they can be persistent and stay on your computer for a pre-determined amount of time or until you remove them.

Essential Cookies - Always Active

These cookies are strictly necessary to provide you with services available through our website and services. You cannot refuse them without impacting how our site functions.

YOUR CHOICES AND RIGHTS REGARDING PERSONAL INFORMATION